Question 1

What is Chatblix?

Accepted Answer

Chatblix is a unified inbox for businesses. It brings WhatsApp, Instagram, Messenger, Telegram and TikTok conversations into one shared inbox, and its AI drafts and sends replies in your brand's voice, handing over to a person when it should. It is built by Transforming Dreams Tech Pvt. Ltd. in Kathmandu, Nepal.

Question 2

Which channels does Chatblix support?

Accepted Answer

WhatsApp Business, Instagram DMs, Messenger, Telegram, TikTok DMs, and email — through official Meta and TikTok APIs. Nothing scraped, nothing fragile.

Question 3

How much does Chatblix cost?

Accepted Answer

Chatblix has three plans — Starter, Growth and Scale — that differ in the number of AI replies per month, connected channels and team seats. Yearly billing saves 25%, and every plan starts with a 14-day free trial with no credit card. Current prices are on the pricing page.

Question 4

How does the AI actually reply?

Accepted Answer

It's trained on your brand voice, FAQs, and past conversations. It drafts or sends replies, escalates when confidence drops, and only answers from your approved knowledge base.

Question 5

Is my customer data safe?

Accepted Answer

Conversations are encrypted in transit and at rest. We never train foundation models on your data. Export or delete anything, anytime.

Question 6

Can my team share the inbox?

Accepted Answer

Yes. Assign chats, leave internal notes, tag teammates, and see who replied to what. Admins get live workload and response-time views.

Question 7

Is there a mobile app?

Accepted Answer

Yes — native iOS and Android with push, voice replies, and offline drafts. Available on the App Store and Google Play.

Question 8

How long does setup take?

Accepted Answer

Under 10 minutes. Connect your Meta and TikTok accounts, import FAQs, and your AI starts answering the same afternoon.

Chatblix Pricing: Plans, Limits & 14-Day Free Trial